Our Returns Policy

GOT MOLD? accepts returned merchandise purchased from our website (gotmold.com) within 30 days of purchase. Purchases made through other venues, such as Amazon.com, will be handled according to their policies.

Products must be returned in their original packaging, along with your order information – found on either your original online receipt or the invoice that arrived with your package.

We are happy to issue a full refund for unopened test kits, as well as opened test kits that have not been tampered with. If, however, the pump has been damaged or altered in any manner, if parts of the kits are missing, or if the air sampling cassettes have been used or their adhesive tabs removed, no refund will be issued. This policy serves to ensure the scientific accuracy and integrity of our kits.

Please note: GOT MOLD? offers complimentary standard shipping on all orders. Thus, we are unable to refund shipping fees incurred through the return of merchandise or for expedited delivery service.

Please send returns to:
MycoLab USA
ATTN: Returns
174 Nassau Street, #378
Princeton NJ 08542